BRADLEY A GIDDENS BRADLEY A GIDDENS BRADLEY A GIDDENS

Turning trust into growth

Growth strategy for regulated and trust-driven organizations.

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brands i've worked with:

I help trust-driven teams fix the gap between marketing activity and real movement - so more referrals become conversations, more interest becomes appointments, more people find the right next step, and more client work reaches the room with sharper strategy. 

Turn visibility into trust. Turn trust into action. Turn Action into growth.

- Brad

Built for financial, insurance, healthcare, pharma, and agency teams where growth depends on clarity, credibility, timing, and relationships.

Different teams need different kinds of movement

  • For advisory firms, that may mean more referred prospects becoming conversations. 

  • For insurance teams, more protection interest becoming appointments. 

  • For healthcare teams, clearer movement from interest to access. 

  • For pharma teams, better alignment across HCP, patient, field, digital, and CRM journeys. 

  • For agencies, sharper strategy before the work reaches the client. 

The common need is the same: a clearer path from visibility to trust to action.

Most teams do not need more marketing activity.

They need the pieces they already have to work together.


A website. Email. SEO. Paid search. LinkedIn. Events. Referrals. Content. CRM. AI tools.

Any of those can help. But if the path is unclear, people still get stuck.

Growth slows when the pieces do not connect

They find you, but do not understand why you are the right fit.
They understand you, but are not ready to trust you.
They trust you, but do not know what to do next.
They show interest, then hear the wrong follow-up - or none at all.

That is where growth slows down.

Growth + Channel Diagnostic

01

Start where the friction is easiest to see

Find where growth is getting stuck and what to fix first.
Start here when something feels off, but you are not sure why.

Visibility-to-Trust Channel Strategy

02

Decide where to focus, what each channel should do, and how visibility should build trust.
Start here when marketing is active, but scattered.

Follow-Up + Relationship System

03

Explore services

Build a clearer follow-up and CRM path so interested people keep moving.
Start here when leads, referrals, patients, prospects, or stakeholders raise their hand, then fade out.

Follow-Up 

03

Channel Strategy 

02

Diagnostic

01

Strategic Support 

04

Start with the Diagnostic if the real cause is unclear.

Start with Channel Strategy if the main problem is focus: where to show up, what to say, and what each channel should do.

Start with Strategic Support if the priorities are known, but the work needs steady senior guidance.

Start with Follow-Up if qualified people are already showing interest, but not enough are moving forward.

If the starting point is not obvious, use this guide

You do not need to be everywhere.

You need the right channels doing the right work.

Every channel should help the next step happen

  • SEO can help people find you. 
  • Paid search can capture active demand. 
  • Email can keep you remembered. 
  • Content can answer real questions. 
  • Video can make you familiar. 
  • Events and webinars can warm up conversations. 
  • CRM and automation can keep follow-up from slipping. 

The value comes when those pieces connect.

That is what I help build.

This is built for teams where trust comes before action

Wealth & Financial

For advisory firms turning referrals, relationships, and next-generation trust into real conversations.

Most common first step: Advisor Growth + Trust Diagnostic
Start with the sprint instead if: referrals are already coming in, but not enough meetings are being booked.

Life & disability Insurance
For protection-focused teams turning education, leads, referrals, and protection needs into appointments.

Most common first step: Protection Conversation Diagnostic
Start with the system instead if: leads are already coming in, but too many go cold before an appointment.

Healthcare
For healthcare teams making the path from interest to access easier.

Most common first step: Digital Front Door Diagnostic
Start with the communication sprint instead if: the breakdown is already clear after inquiry, scheduling, intake, or referral.

Pharmaceutical
For pharma and life sciences teams making complex journeys clearer across messages, channels, teams, and workflows.

Most common first step: Omnichannel Alignment Diagnostic
Start with the alignment sprint instead if: messages, channels, workflows, and handoffs already need clearer roles.

Agency Partners
For agencies that need sharper strategy before the work reaches the client.

Most common first step: Pre-Presentation Strategy Review
Start with the diagnostic instead if: the client problem is still unclear.

Built on strategy, customer experience, and real channel work

My background includes more than 15 years across digital strategy, customer experience, SEO, paid search, content, email, CRM, analytics, conversion, marketing automation, AI workflows, and omnichannel planning.
I have worked across financial services, insurance-adjacent categories, healthcare, pharma, retail, agency, and other trust-driven environments.

I do not look at one channel by itself. I look at how the full path works - and where it needs to become clearer, smarter, and easier to act on.

Client notes

Graciously shared

— eversana

"Thanks for your fantastic partnership in delivering an awesome workshop! Your expertise and collaboration were so critical to our success, and I look forward to many more successes together!"

— epsilon

"I cannot thank you enough for all the thought leadership and work you have done on the team all with flair and style...also you are just an amazing person and teammate and I personally enjoyed working with you!"

— Horizon Media

"What a pleasure it was working with Brad. He jumped in headfirst into a well-established team that was new-to-him, and quickly established a position of trust and leadership and delivered a cross-discipline digital ecosystem audit that won us an incremental $250k in scope for the year."

— james avery

"I wanted to reach out and say that it has been such a joy working with you over the last few years. I’ve learned a lot from you and appreciate everything you’ve done for James Avery!"

— saks fifth avenue

"I want to say thanks for all the hard work on our business over the past couple of years."

If your marketing is busy but not building enough trust, start there

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Find the Right Starting Point