# Terms & Conditions

**Effective Date:** [Month Day, Year]
**Last Updated:** [Month Day, Year]

Welcome to **bradleyagiddens.com** (the “**Site**”), owned and operated by **Bradley A. Giddens** (“**Company**,” “**we**,” “**us**,” or “**our**”).

These Terms & Conditions (“**Terms**”) govern your access to and use of this Site and any related websites, pages, content, consultations, strategy services, digital resources, communications, subscriptions, memberships, retainers, products, and offerings made available by Company (collectively, the “**Services**”).

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

## 1. Who We Are

Bradley A. Giddens provides growth strategy, advisory, communication, conversion, journey, pipeline, and related consulting support for businesses, including those in regulated or trust-driven markets.

Contact: **[hello@bradleyagiddens.com](mailto:hello@bradleyagiddens.com)**

## 2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use this Site and Services.

If you are using the Site or Services on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

## 3. Scope of These Terms

These Terms apply to:

* your use of this Site;
* inquiries, consultation bookings, and contact submissions;
* free and paid resources;
* strategy diagnostics, intensives, audits, workshops, retainers, subscriptions, memberships, and advisory engagements;
* email communications and newsletters;
* testimonials, reviews, or other user-submitted content;
* affiliate links, sponsored recommendations, or third-party tools referenced on the Site.

If you enter into a separate written agreement with us, such as a proposal, statement of work, master services agreement, retainer agreement, workshop agreement, or similar client services contract, that separate agreement will control to the extent of any conflict with these Terms.

## 4. Informational and Educational Use Only

The Site and Services are provided for general informational, educational, and business purposes only.

Nothing on this Site or in our Services constitutes or should be construed as:

* legal advice;
* regulatory advice;
* compliance advice;
* tax advice;
* accounting advice;
* investment advice;
* securities advice;
* insurance advice;
* medical advice;
* mental health advice; or
* any other licensed professional advice.

You are solely responsible for obtaining advice from your own legal, regulatory, tax, accounting, financial, compliance, insurance, medical, and other professional advisors as appropriate to your circumstances.

## 5. No Professional-Client Relationship by Site Use Alone

Your use of this Site, sending us a message, booking a consultation, downloading a resource, subscribing to emails, or participating in a discovery call does **not** by itself create a formal client, fiduciary, advisory, agency, partnership, employment, or professional-client relationship unless and until we expressly agree to do so in writing.

We may decline inquiries, projects, or engagements at our sole discretion.

## 6. Services, Availability, and Changes

We may modify, suspend, or discontinue any part of the Site or Services at any time, with or without notice.

We reserve the right to change:

* offerings;
* pricing;
* scope;
* packaging;
* timelines;
* eligibility;
* features;
* bonuses;
* deliverables; and
* access terms

at any time, subject to any written agreement already in effect with an active client.

## 7. Booking, Consultations, and Intake

If you book a consultation, strategy call, or other meeting through the Site or a third-party booking platform, you agree to provide accurate, current, and complete information.

We may reschedule, decline, or cancel bookings when necessary, including where:

* the request is outside our scope;
* there is a conflict of interest;
* the inquiry is not a fit;
* scheduling availability changes; or
* inaccurate or incomplete information was submitted.

Unless otherwise stated in writing, consultation calls, diagnostic calls, and introductory calls do not guarantee acceptance as a client or any specific outcome.

## 8. Fees, Payment, and Billing

Fees for paid Services will be stated on the Site, in a checkout flow, on an order page, or in a separate written agreement, proposal, invoice, or statement of work.

By purchasing any paid Service, you agree to pay all applicable fees, charges, and taxes.

Unless otherwise stated in writing:

* all fees are stated in U.S. dollars;
* payment is due in advance or as invoiced;
* deposits, once paid, are non-refundable unless otherwise required by law or expressly stated otherwise in writing;
* late payments may result in paused work, revoked access, delayed delivery, or cancellation of the Service;
* you are responsible for any payment processing fees, chargeback costs, collection costs, and reasonable attorneys’ fees incurred in collecting overdue amounts where permitted by law.

We reserve the right to suspend or terminate Services for unpaid balances.

## 9. Retainers, Subscriptions, Memberships, and Auto-Renewing Plans

Some Services may be offered on a recurring basis, including retainers, subscriptions, memberships, recurring advisory plans, ongoing support packages, or continuity programs (“**Recurring Plans**”).

If you enroll in a Recurring Plan, you agree that:

* your plan may renew automatically for the billing period disclosed at sign-up unless canceled in accordance with the terms presented at purchase;
* you authorize us and our payment processors to charge the payment method on file for recurring fees and any applicable taxes;
* renewal timing, billing frequency, cancellation deadlines, and any minimum commitment period will be disclosed at checkout, on the order page, or in your separate written agreement;
* unless otherwise stated in writing, fees already charged for a billing period are non-refundable;
* you are responsible for canceling before the next renewal date if you do not wish to continue;
* if your payment method fails, we may retry billing, suspend access, pause work, or terminate the plan.

Where applicable law requires specific recurring billing, negative option, or auto-renew disclosures, those disclosures are incorporated into these Terms by reference and will control to the extent required by law.

## 10. Cancellations and Refunds

Because many Services involve time reservation, strategic analysis, custom work, limited-capacity scheduling, digital delivery, or immediate access to proprietary materials, all sales are final unless otherwise stated in writing or required by law.

Unless a different refund or cancellation policy is stated at checkout or in a separate written agreement:

* consultation fees are non-refundable;
* deposits reserve capacity and are non-refundable;
* custom strategy, advisory, audit, and implementation-related work is non-refundable once work has begun;
* digital products, templates, recordings, downloads, and educational materials are non-refundable once access has been granted;
* recurring fees already paid are non-refundable for the current billing period;
* failure to use, attend, schedule, or participate in a purchased Service does not create a right to refund.

We may, in our sole discretion, offer a courtesy credit, reschedule, or other accommodation, but we are not obligated to do so.

## 11. Client Responsibilities

You agree to cooperate reasonably and provide timely access to information, stakeholders, approvals, feedback, systems, and materials necessary for performance of any Service.

You acknowledge that delays in your responses, approvals, or provision of information may delay delivery, affect outcomes, or require scope, fee, or timeline changes.

You are solely responsible for:

* the accuracy of the information you provide;
* your internal approvals and stakeholder alignment;
* implementation decisions;
* legal and compliance review of recommendations;
* final use of any recommendations, materials, language, workflows, or strategic guidance we provide.

## 12. No Guarantees or Results Promises

We make no guarantee regarding any specific result, revenue increase, lead volume, conversion rate, engagement level, regulatory outcome, business outcome, or commercial performance.

Any case studies, examples, testimonials, metrics, references to growth, conversion, efficiency, scope expansion, or other results are provided for illustrative purposes only. They are not promises or guarantees that you or your business will achieve the same or similar outcomes.

Business performance depends on many factors outside our control, including your market, offer, reputation, price, team capacity, implementation quality, timing, competition, internal execution, sales process, technology, budget, regulatory constraints, and broader market conditions.

## 13. Testimonials, Reviews, and Endorsements

The Site may display testimonials, endorsements, reviews, comments, feedback, or success stories from clients, collaborators, or other third parties.

By submitting a testimonial, review, or endorsement to us, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, publish, display, adapt, excerpt, edit for length/clarity, and distribute that content in connection with our business, Site, marketing, and promotional efforts, unless otherwise agreed in writing.

You represent and warrant that:

* your testimonial or review reflects your honest opinion and actual experience;
* you have the right to provide it;
* it does not violate any confidentiality, employment, or contractual obligations;
* it is not false, misleading, defamatory, or unlawful.

We reserve the right to moderate, decline, remove, or not publish any testimonial, review, or endorsement at our discretion.

## 14. Affiliate Links and Sponsored Recommendations

Some pages, emails, resources, or content may contain affiliate links, referral links, partner links, sponsored mentions, or recommendations for third-party products, tools, services, software, platforms, or providers.

This means we may receive compensation, commissions, referral fees, credits, discounts, or other benefits if you click, sign up, or purchase through those links.

You acknowledge and agree that:

* we may have a financial or business relationship with certain third parties we mention;
* we do not guarantee the quality, safety, legality, availability, suitability, compliance, or performance of any third-party product or service;
* your use of any third-party product or service is at your own risk and subject to that third party’s own terms, policies, and practices;
* you are solely responsible for evaluating whether any recommended third-party product or service is appropriate for your needs.

Where applicable, we aim to provide clear disclosures regarding material connections.

## 15. Third-Party Platforms, Tools, and Links

The Site may link to or integrate with third-party websites, tools, software, calendars, payment processors, analytics providers, CRM systems, form tools, hosting providers, embedded content, or social platforms, including booking and payment services.

We do not control and are not responsible for any third-party sites, products, services, content, privacy practices, terms, uptime, or conduct.

Your use of third-party services is entirely at your own risk and subject to those third parties’ terms and policies.

## 16. Intellectual Property

All content on the Site and in the Services, including text, copy, frameworks, methodologies, concepts, processes, diagrams, graphics, branding, logos, downloads, designs, layouts, videos, audio, PDFs, slides, worksheets, templates, training materials, and other materials, is owned by or licensed to Company and is protected by applicable intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and any purchased materials solely for your own internal business use.

You may not, without our prior written consent:

* copy, reproduce, republish, upload, post, transmit, distribute, or commercially exploit our content;
* modify, adapt, reverse engineer, or create derivative works from our content or materials;
* share purchased resources outside your organization or beyond the license granted;
* remove copyright, trademark, attribution, or proprietary notices;
* use our name, likeness, brand, logos, or materials in a way that implies sponsorship, endorsement, affiliation, or partnership without permission.

## 17. Client Materials and Limited License

You retain ownership of materials you provide to us, including your trademarks, content, data, brand assets, documents, and internal information (“**Client Materials**”).

You grant us a limited, non-exclusive license to use Client Materials solely as reasonably necessary to provide the Services.

You represent and warrant that you have all rights necessary to provide Client Materials to us for that purpose.

## 18. Deliverables and Ownership

Unless otherwise expressly stated in a separate written agreement:

* we retain ownership of our pre-existing materials, know-how, frameworks, methods, prompts, templates, background IP, and general working processes;
* after full payment of all amounts due, you receive a limited internal-use license to final deliverables created specifically for you;
* draft materials, internal notes, working files, source files, research files, prompts, and background methods remain our property unless expressly transferred in writing;
* no intellectual property transfer occurs until all outstanding amounts are paid in full.

## 19. Acceptable Use

You agree not to use the Site or Services to:

* violate any law, regulation, or third-party right;
* submit false, fraudulent, or misleading information;
* interfere with or disrupt the Site, servers, or security features;
* introduce viruses, malware, malicious code, bots, or scraping tools;
* harvest data, mine content, or use automated means to extract Site materials without authorization;
* infringe intellectual property or privacy rights;
* transmit defamatory, obscene, abusive, threatening, discriminatory, or unlawful content;
* misrepresent your identity or affiliation;
* use the Site or Services for any competitive intelligence, model training, or commercial copying purpose without our written consent.

We reserve the right to restrict, suspend, or terminate access for any misuse.

## 20. Confidentiality

We will use commercially reasonable efforts to protect confidential information you share with us in connection with a prospective or active engagement. However, unless we have entered into a separate confidentiality or nondisclosure agreement, you should not submit highly sensitive, regulated, protected, privileged, or proprietary information through website forms, general email, or booking forms.

You acknowledge that internet transmissions are not fully secure and that submission of information through the Site is at your own risk.

## 21. Privacy

Your use of the Site is also subject to our **Privacy Policy**, which is incorporated into these Terms by reference.

If you collect, submit, or share personal information with us about other individuals, you represent that you have the necessary rights and permissions to do so.

## 22. Compliance and Regulated Industries

We may work with businesses operating in regulated or trust-driven sectors. However, we do not provide legal, regulatory, compliance, securities, insurance, clinical, medical, or other licensed professional advice unless expressly stated in a signed written agreement and only to the extent legally permitted.

You are solely responsible for ensuring that any strategy, communications, claims, workflows, campaigns, or recommendations are reviewed and approved by your own legal, compliance, regulatory, supervisory, and other internal decision-makers before implementation.

## 23. User Content

If you submit comments, inquiries, materials, ideas, suggestions, testimonials, feedback, reviews, or other content to us (“**User Content**”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, adapt, publish, display, distribute, and otherwise exploit that User Content for business purposes, subject to our Privacy Policy and any separate written agreement.

You remain solely responsible for User Content you submit and represent that it does not violate any law or third-party rights.

## 24. DMCA / Copyright Complaints

If you believe content on the Site infringes your copyright or other intellectual property rights, please send a notice to **[hello@bradleyagiddens.com](mailto:hello@bradleyagiddens.com)** with sufficient detail for us to investigate and respond.

## 25. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, OR THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS.

WE DO NOT WARRANT THAT ANY CONTENT, GUIDANCE, RECOMMENDATION, TOOL, REFERRAL, OR THIRD-PARTY INTEGRATION WILL MEET YOUR NEEDS OR PRODUCE ANY PARTICULAR OUTCOME.

## 26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNER, AFFILIATES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITY, SAVINGS, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR SERVICES SHALL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
2. ONE HUNDRED U.S. DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

## 27. Indemnification

You agree to defend, indemnify, and hold harmless Company and its owner, affiliates, contractors, service providers, licensors, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ fees arising out of or related to:

* your use of the Site or Services;
* your breach of these Terms;
* your violation of any law or third-party right;
* your User Content or Client Materials;
* your implementation or use of any recommendation, content, workflow, or strategy provided through the Services.

## 28. Termination

We may suspend, restrict, or terminate your access to the Site or Services at any time, with or without notice, if we believe you have violated these Terms, failed to pay amounts due, created legal or reputational risk, misused the Site or Services, or if continued service is no longer commercially or operationally feasible.

Any provisions that by their nature should survive termination will survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law provisions.

## 29. Electronic Communications and Signatures

You consent to receive communications from us electronically, including by email, through the Site, through checkout pages, scheduling systems, client portals, or other electronic means.

You agree that electronic signatures, checkboxes, click-through acceptance, invoices, order forms, and electronic records may be used to form binding agreements to the extent permitted by law.

## 30. Force Majeure

We shall not be liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, internet or utility outages, software failures, cyber incidents, labor disruptions, government actions, illness, pandemics, transportation disruptions, or third-party service interruptions.

## 31. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the **State of [New York]**, without regard to conflict of laws principles.

## 32. Dispute Resolution

Any dispute arising out of or relating to these Terms, the Site, or the Services shall first be addressed through good-faith informal efforts.

If a dispute cannot be resolved informally, it shall be resolved exclusively in the state or federal courts located in **[New York County, New York]**, and each party consents to personal jurisdiction and venue there.

**Optional stronger clause if approved by your lawyer:**
You may replace the court provision above with a binding arbitration clause and class action waiver if desired and legally appropriate for your business.

## 33. Class Action Waiver

To the fullest extent permitted by law, you and Company agree that any dispute shall be brought only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding.

If this clause is found unenforceable in your jurisdiction, it shall be severed and the remaining Terms shall remain in effect.

## 34. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

## 35. Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that or any other provision, and any failure by us to assert a right or provision shall not constitute a waiver.

## 36. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, sale, reorganization, asset transfer, or by operation of law.

## 37. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreement between you and us, constitute the entire agreement between you and Company regarding the Site and Services and supersede all prior or contemporaneous understandings relating to the same subject matter.

## 38. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Site or Services after revised Terms are posted constitutes your acceptance of the revised Terms.

## 39. Contact

For questions about these Terms, please contact:

**Bradley A. Giddens**
**[hello@bradleyagiddens.com](mailto:hello@bradleyagiddens.com)**
**bradleyagiddens.com**

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